Terms of Service

These Terms of Service ("Terms") govern your use of straitflow.com (the "Site") and the supply chain intelligence services provided by Straitflow ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms.

1. Description of Service

Straitflow provides automated supply chain intelligence alerts based on analysis of publicly available US customs and international trade data. The Service uses artificial intelligence to detect anomalies, interpret patterns, and generate narrative summaries delivered via email.

2. Subscription and Billing

• Subscriptions are billed monthly. Pricing is as listed on the Site at the time of purchase.
• Payment is processed by our third-party payment processor. You agree to provide accurate and complete billing information.
• Subscriptions automatically renew each month until cancelled.
• You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial months.
• We reserve the right to change pricing with 30 days' written notice. Price changes do not apply to the current billing period.

3. Acceptable Use

You agree not to:

• Resell, redistribute, or sublicense the Service or its content without our written consent
• Use the Service to conduct any unlawful activity
• Attempt to gain unauthorized access to our systems or infrastructure
• Use automated tools to scrape, mirror, or copy content from the Service
• Misrepresent your identity or affiliation when using the Service

4. Intellectual Property

All content, analysis, narratives, and data compilations delivered through the Service are the intellectual property of Straitflow. Your subscription grants you a limited, non-exclusive, non-transferable license to use the content for your internal business purposes.

The underlying publicly available trade data referenced in our alerts remains in the public domain. Our proprietary value is in the analysis, interpretation, and narrative generation applied to that data.

5. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

Specifically:

• Not financial advice. Straitflow alerts are informational only. They do not constitute investment advice, trading recommendations, or financial guidance. We are not a registered investment advisor, broker-dealer, or financial planner.
• Not legal advice. Alerts referencing regulatory frameworks (FDA, UFLPA, USMCA, Section 301, etc.) are informational summaries, not legal counsel.
• Data accuracy. While we strive for accuracy, we do not guarantee that the information in our alerts is complete, current, or error-free. Publicly available trade data may contain inaccuracies, delays, or omissions beyond our control.
• No guarantee of signal detection. We do not guarantee that the Service will detect all supply chain anomalies, disruptions, or events relevant to your business.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STRAITFLOW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.

Our total liability for any claim arising from or related to the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

7. Indemnification

You agree to indemnify and hold harmless Straitflow, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

8. Modifications to the Service

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice. We will make reasonable efforts to notify subscribers of material changes.

9. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Delaware.

11. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

12. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Straitflow regarding the Service and supersede all prior agreements and understandings.

13. Contact Us

If you have questions about these Terms, contact us at:

Straitflow
Email: [email protected]
Website: straitflow.com